Frequently asked questions

A non-custodial crypto wallet is a type of blockchain wallet that empowers you to become your own bank. This means that users have complete control over their funds and the associated private key. If you wish to learn more about blockchain wallets, you can do so by exploring further.

YDX Wallet is dedicated to maintaining the highest standards of regulatory compliance and security. Our commitment to safeguarding your assets includes subjecting our board of directors to rigorous government background checks administered by INTERPOL and approved by the government of the Czech Republic. Rest assured, our team members’ positive track record on criminal records underscores our commitment to maintaining a secure and trustworthy cryptocurrency platform. For specific information on our licenses and regulatory compliance in your jurisdiction, please check our website or contact our support team ([email protected]).

In addition to our unwavering dedication to security and regulatory compliance, YDX Wallet has obtained a license to provide virtual currency services.

This license further solidifies our commitment to offering a secure and compliant platform for managing digital assets. We want to ensure that our users have full confidence in the services we provide and the protection of their assets. For specific details regarding our licensing and regulatory compliance in your region, we encourage you to visit our website or reach out to our support team at [email protected]. Your trust and security are paramount to us.

YDX Wallet prioritizes the security of your digital assets. We employ industry-leading security measures, including encryption and two-factor authentication, to protect your funds. Your assets are stored in a secure environment, and we continuously monitor for potential threats.

YDX Wallet provides exclusive customer support through email at [email protected]. Our dedicated team of human support professionals is available 24/7/365 to promptly and efficiently address all your questions and requests. While we currently offer support solely through email, we strive to make your experience smooth and satisfying. Feel free to reach out; we are always here to assist you.

Yes, YDX Wallet offers a convenient iOS app that allows you to manage your digital assets and perform instant crypto exchanges for over 50 coins. Enjoy the flexibility and mobility of managing your cryptocurrency portfolio on your iOS device.

Please feel free to reach out if you have any more questions or need further assistance.

Yes, YDX Wallet is available for both iOS and Android devices, making it accessible to a wide range of users. You can download the app from your respective app store and start managing your digital assets on the go.

YDX Wallet offers robust backup options with ultra-high security. You can create encrypted backups of your wallet and store them in a secure location, such as a hardware wallet or a safety deposit box, ensuring that your data is protected even in the event of device loss or damage.

YDX Wallet stands out for its commitment to security, ease of use, and comprehensive support for a wide range of cryptocurrencies. Our 24/7/365 customer support and user-friendly interface make managing digital assets straightforward and secure.

Yes, YDX Wallet provides a seamless platform for cryptocurrency swapping and trading. You can exchange various cryptocurrencies within the wallet, offering you the convenience of managing your portfolio without leaving the app.

YDX Wallet is headquartered in Prague, Czech Republic, but our dedicated team operates worldwide. We are distributed across various locations, working collaboratively to support our global community of users and provide high-quality cryptocurrency solutionss

At YDX Wallet, the security of your digital assets is our top priority. We take several measures to ensure your peace of mind:

Industry-Leading Security Measures: We employ cutting-edge security technologies, including encryption and two-factor authentication, to safeguard your funds.

Secure Environment: Your assets are stored in a secure and controlled environment, ensuring the highest level of protection.

Continuous Monitoring: We are vigilant in monitoring for potential threats, allowing us to proactively address any security concerns.

Your trust in YDX Wallet’s security is our commitment to your financial well-being.